Privacy Policy

Last Updated: March 6, 2023

Introduction

VanGoux Inc., dba Bubbles (“Bubbles,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit www.usebubbles.com or use our mobile app (collectively, our "Website"), along with our related websites, or use the Service, and our practices for collecting, using, maintaining, protecting, and disclosing that information. Capitalized terms have the meaning stated in the Terms of Service between you (“you,” “your,” or “user”) and Bubbles.

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This policy applies to information we collect:

• On this Website.
• In email and other electronic messages between you and this Website.
• Through desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

Through browser extensions for Chrome and Edge, and other browsers

It does not apply to information collected by:

• Us offline or through any other means or any third party; or 
• Any third party, including through any application or content that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Service. By accessing or using this Website and Service, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website and the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

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Children Under the Age of 13

The Website and Service provided are intended for individuals of legal age to form a binding contract and is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website or through the Service. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or the Service, or register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@usebubbles.com.

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Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website or Service, including information:

• Such as name and username ("personal information");
• That you submit to us through the Website or Service for specific requests; 
• That is about you but individually does not identify you, such as internet protocol address and your geographic location; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us  

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Service, subscribing to our service or newsletter, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
• Your responses to surveys that we might ask you to complete for research and marketing purposes.
• Records and copies of your correspondence (including email addresses), if you contact us.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile and setting specific access control settings for the content you create through the Services (when available), please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

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Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Website and Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

•  Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  In particular, we use Facebook Pixel which is a conversion tracking tool that helps us determine if a user tries our mobile app, and then we can send the user ads for our Services on other platforms that they visit, for the purpose of trying to have the user return to our app. If you do not wish for us to collect information about you through automatic data collection technologies, you may set the browser to refuse cookies, or to alert you when cookies are being sent. Some parts of the Website, however, may not be accessible or may not function as a result. Also, if you use a different browser or computer, you will have to make this same selection again. For information about how you can opt out of receiving targeted advertising from many providers, including for Facebook Pixel, see section Choices About How We Use and Disclose Your Information.

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Do Not Track Browser Setting. We do not currently respond to “do not track” signals from web browsers.

The information we collect automatically may be only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and Service and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For additional on our Cookies Policy, please see (URL).
• Click Tracking.  Click tracking is a tool used to determine and record what a user clicks on while browsing through the Website.  Our Website may use click tracking to conduct market research and software testing.

• Third-Party Use of Cookies and Other Tracking Technologies. Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information. 

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How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website, Service, and their contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it, such as providing you with notifications, verify your email address, and allowing you to retrieve your saved Services.
• To provide you with notices about your account, and onboarding emails after registration or sign in.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To share with you our educational and marketing materials with news about our service.
• To debug and improve our applications, products and Website
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to re-target users with advertisements on other platforms, such as Twitter, LinkedIn, Facebook. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

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Communications with You

From time to time, we may use your personal information that you have provided to us to send email messages to respond to any emails or other communications you send to us or to advise you of any problems with our Website.  We may also send you push notifications in your mobile app to inform you of certain updates.

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Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business, such as website hosting, data analysis, IT services and infrastructure, customer service, email delivery, and other similar services and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Bubbles' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Bubbles about our Website or Service users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply the Bubbles Terms of Service  and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bubbles, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

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Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

Please know we do not currently sell personal information.

We value your privacy and aim to be transparent about how we use your data. As part of our commitment to improve our service and provide you with a better user experience, we share certain information with trusted third parties.

1. OpenAI: We utilize OpenAI's capabilities to enhance our app's functionality and improve your user experience. This involves transmitting some user data to OpenAI for processing. Rest assured, OpenAI maintains a robust privacy policy and is committed to safeguarding your data.
2. Recall: We also partner with Recall, an application designed to help manage and improve the functionality of our app. This involves sharing certain user information with Recall. Like us, Recall is dedicated to maintaining your privacy and the security of your information.

Please note that the data shared with these services is used strictly to improve the functionality of our app and enhance your user experience. We do not sell your personal information to any third parties.

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Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. 

The safety and security of your personal information depends on you. You are ultimately responsible for where we have given you access to the Service; you are responsible for keeping access to the Service confidential. We ask you not to share your access information with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or through the Service. For more information on the data security measures we maintain, please check www.usebubbles.com/security.